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If your order has yet to be shipped out, you can cancel/change your order. Please write to us here within 3 hours with the following information as soon as ...

If you want to change your billing/shipping address, please let us know your new address within 6 hours after placing your order, by contacting us here.  ...

Shipping costs vary upon your country and the total weight of your order. Thus, to find out the exact shipping costs, please add the items you wish to purc...

Yes, you can get an invoice for your purchase. Please write to us here with your sign-in email address for our website and the order number for which you wa...

In accordance with Taiwan’s new regulations, all recipients in Taiwan must complete the ‘one-time registration through the EZWAY Customs application’ and ‘R...