Shipping - Others FAQs

Can you ship books via EMS?
EMS shipping is currently available only for some countries. Available countries occasionally change, depending on the delivery circumstances. If you’d like...
Mon, Jun 19, 2023 at 4:46 PM
Domestic Shipping(tracking page)
If you order our books within South Korea, the delivery will take 2-3 business days. If your order doesn't arrive more than a week after it was sent, pl...
Wed, Oct 11, 2023 at 4:23 PM
Return/Exchange Policy
Since every return/exchange request must be confirmed by us, please email us here with your order number and the reason for return/exchange before you send ...
Mon, Jun 19, 2023 at 4:48 PM
Damaged books during return
We are not responsible for the refund of the books damaged during the return process due to the customer’s non-payment or refusal of customs duties/ neglige...
Mon, Jun 19, 2023 at 4:49 PM
Exceptions for Natural Disasters
Even if your order was lost due to a natural disaster, we can’t guarantee you that we will re-ship your order or give you a full refund.
Wed, Jul 20, 2022 at 5:53 PM