Subscription FAQ

Why are Essential Curriculum courses separated from other courses?
All our courses are important and useful, but we separated the Essential Curriculum to emphasize the importance of the courses and to help you build a stron...
Wed, Sep 13, 2023 at 2:28 PM
Can I get a refund or a partial refund for the remainder of my subscription period?
Yes! Once you email us to request a refund for the remainder of your subscription, we will break down the subscription cost into a daily rate (dividing the ...
Wed, Sep 13, 2023 at 2:32 PM
Can I purchase individual premium courses separately?
All of our courses are subscription-based, so they are not available for separate purchases.  If you want to learn more about our Subscription, please c...
Wed, Aug 30, 2023 at 11:52 AM
Are you going to publish more online courses?
Definitely! You will see more lessons and courses released for our subscribers in the future. Be informed of new releases of our online courses by subscribi...
Wed, Aug 30, 2023 at 11:52 AM
Where can I cancel my subscription?
You can cancel your subscription by following the instructions on this page: How to stop automatic payments. If you stop the automatic payments, your subscr...
Tue, Nov 14, 2023 at 10:29 AM
After cancelling my subscription, what is going to happen to the courses in My Learning Center?
Once your subscription period expires, the courses that you added will be removed from the “All Courses” list and no longer be visible.  Still, your pro...
Wed, Aug 23, 2023 at 4:57 PM
Where can I check my subscription period?
You can either go to the “My Learning Center” or “Subscription” page to check out your subscription status. Your subscription renewal date will appear on th...
Wed, Sep 13, 2023 at 2:34 PM
Can I access the paid courses that I have already purchased on the old site regardless of my membership status?
Of course! All the paid courses you previously purchased (before February 11th, 2020) will stay in “My Learning Center>>My Course Selection” permanent...
Wed, Oct 11, 2023 at 3:54 PM
Can I get a group discount on the subscription ?
Yes! If you are in a group of more than 20 people and want to subscribe for more than 3 months, your group can get a 30% group discount. And if 100 or more ...
Wed, Oct 11, 2023 at 3:20 PM
What if I cannot purchase my subscription due to payment errors?
Since we have three different payment options, please try choosing a different payment option at the checkout page. If you have tried all of our payment opt...
Wed, Sep 13, 2023 at 2:36 PM