Shipping & Return Policy

Please allow 24-48 hours after receiving a confirmation email for your order to be shipped. Standard shipping typically takes 2-3 weeks from the time of shipping until you receive it, and 3-5 business days for DHL, but can sometimes take longer due to things beyond our control, such as customs clearance, holidays or postal worker strikes. If there is a problem with your order, please let us know about it by using the contact form at the bottom of the site. Please include your order number in the email.

Cancel/Change Order
If you need to cancel or change your order from or for any reason, please e-mail us using our contact at the bottom o...
Thu, 8 Aug, 2019 at 7:53 PM
Shipping Within Korea (Domestic Shipping)
If you placed an order for an address in South Korea (domestic shipping), the package will usually arrive within three days. If the package failed to arrive...
Thu, 8 Aug, 2019 at 7:53 PM
Returns must be authorized by before you send the item back. If you do not receive a Return Authorization e-mail, please do not r...
Thu, 8 Aug, 2019 at 7:53 PM
Exceptions for Natural Disasters
In the case of shipments lost due to natural disasters, we do not guarantee re-shipping of the same order. 
Thu, 8 Aug, 2019 at 7:54 PM
Return Shipping
The purchaser bears the cost of return shipping. If the item is damaged, defective, or is incorrect due to our error or shipping, the item must be unuse...
Thu, 8 Aug, 2019 at 7:54 PM
Return Process
1. You must notify us via our contact form at the bottom of the site within 7 days of receiving your item. Please include your order number, the item you wi...
Thu, 8 Aug, 2019 at 7:54 PM
Delayed Delivery Policy
If you do not receive your package within the following respective periods (depending on the zone) from the shipping date, we will consider your package to ...
Thu, 8 Aug, 2019 at 7:55 PM
Shipping Zones
ZONE 1 China Hong Kong Japan Macau Taiwan ZONE 2 Bangladesh Brunei Burma (Myanmar) Cambodia East Timor Indonesia Laos Malaysia Mongolia S...
Thu, 25 Jul, 2019 at 6:15 PM