1. You must notify us via our contact form at the bottom of the site within 7 days of receiving your item. Please include your order number, the item you wish to return, and the reason for returning (include photos if applicable).  

2. Once we have received your information, we will send you a Return Authorization email. Please print out the email and follow the instructions. 

3. Please return the item using International registered mail once you have been authorized a return. Please include a copy of the authorization email in your return package. 

4. If you paid through PayPal, your money will be returned to your PayPal account within 3 working days of arrival at our office. If you paid by credit card, the amount of time it takes for you to be refunded may depend on your credit card company.